What are products to use for cleaning my ECM product?
Safe cleaning products customers have used are: 409 Marble & Granite cleaner in a spray bottle, Murphy’s Oil soap, Magic Eraser, SC Johnson Scrubbing Bubbles, Gel Gloss, and any antibacterial spray cleaner. Do not use a cleaner with small particles or any other abrasive type of cleaner.
Can we install the product ourselves?
Yes. Our customers have the option to order and install our product themselves or have our installation team do the work for you.
Will my EMC have a smooth surface?
Yes. At times, due to the large flake in our color application, there can be tiny pits that go virtually unnoticed to most people.
What tips can you give to help care for my EMC product?
The beauty of composite marble is the ease of cleaning and maintaining its look. Avoid dragging items with sharp edges along your countertop. You can place felt pads on the bottom of holders and trays which might have a stone, a metal, or a rough edge. n our shower systems, you can use a squeegee to clean the walls and glass along with your cleaner.
What is Thermal Shock?
Thermal shock happened years ago with old cultured marble products. When someone would switch water back and forth in extreme heat and cold sequences, tiny hairline cracks around the drain have developed and became progressively worse over time. Today, with the advancement of technologies, thermal shock has virtually been eliminated through the efforts of testing labs to have a maximum resistance to thermal shock.
What about the faucet holes?
We drill the holes to your specifications. Options: one hole, 4” on center, or 8” on center (wide spread). Kitchens can vary from 1-4 holes depending on your selection of sink hardware. This information is needed when your order is placed.